THE COUNSELLING PROCESS ( 1 )

COUNSELLING

the provision of assistance and guidance in resolving personal, social, or psychological problems and difficulties, especially by a trained person on a professional basis

咨询（尤指专业人员在个人、社会及心理问题上提供帮助和指导），就是有点类似于心理辅导。通过与委托人对话，进行开导或解决他的困惑与问题。

这整个流程的第一步是

HEARING THE CLIENT STORY 聆听委托人的故事。

RELATIONSHIP BUILDING PHASE 建立关系阶段

1.      Hearing the client story

2.      building trust

3.      making sure you have hear and understood the client’s issue and need

咨询的流程，首先要做的是，与委托人建立一种“和谐，融洽”的关系。让委托人有一种信任，一种安全的感觉，这样才能更好的与委托人进行交流，才能更进一步的解读委托人，从而了解他的故事与困惑。