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标题: 有人在用Veetel的ADSL2+么？ [打印本页]

作者: assassinzyf 时间: 2012-1-31 20:11
标题: 有人在用Veetel的ADSL2+么？
家里是Veetel公司的ADSL2+ unlimited plan
网速一直还不错~

但是从昨天下午2、3点开始到现在网速奇慢无比。。。
今天下午给客服打电话说是系统在升级要到晚上7：30左右可是现在依旧很慢。。。再打电话过去没人接了- -

有没有哪位朋友家里也是Veetel？网速如何？

作者: 尤悠@_@Ecy 时间: 2012-1-31 21:21
本帖最后由尤悠@_@Ecy 于 2012-1-31 21:22 编辑

"Question: Are you a reseller or do you manage your own connections?
Answer: VeeTel manages all the connections and does not resell. VeeTel runs of the iiNet network, if the service is outside the On-Net VeeTel DSLAM, the service can be supplied through Off-Net Telstra DSLAMS with a premium charge. We call it TADSL2"

http://www.veetel.com.au/page.aspx?pid=3

你是DSLAM还是TADSL2？

作者: assassinzyf 时间: 2012-1-31 21:34

尤悠@_@Ecy 发表于 2012-1-31 21:21
"Question: Are you a reseller or do you manage your own connections?
Answer: VeeTel manages all the ...

谢谢指教！~~

网不是我办的。。所以不是特别清楚- -！
隐约记得是TADSL2~

奇怪的是房东说她签的这个Veetel的plan是TPG的业务？。。。
可是我没在任何地方看到Veetel和TPG有关联啊。。。
难道因为都是用的Telstra的线路？

作者: 尤悠@_@Ecy 时间: 2012-1-31 21:46
TPG。。。也是租用的telstra的线路。
另外，Telstra有TPG一半的股份。。。。

作者: assassinzyf 时间: 2012-1-31 21:50

尤悠@_@Ecy 发表于 2012-1-31 21:46
TPG。。。也是租用的telstra的线路。
另外，Telstra有TPG一半的股份。。。。

So.. 到底是Veetel某段线路的问题还是我家自己的问题呢？

作者: 尤悠@_@Ecy 时间: 2012-1-31 22:01
本帖最后由尤悠@_@Ecy 于 2012-1-31 22:05 编辑

assassinzyf 发表于 2012-1-31 21:50
So.. 到底是Veetel某段线路的问题还是我家自己的问题呢？

I'm currently work for TSA on the behalf of Telstra....
so I cannot say anything bad of Vee Tel....
However, by my personal point of view, just simply think,
if it is your own problem, when you called them, why did their rep. told you they were upgrading their system?
besides, according to my personal experience,
any company, not only telecommunications, mostly, when met ANY TROUBLE which led to inconvenience to customer,
they'll tell:
Sorry, we are currently upgrading our system/network/equipments in order to get you better service.
And this, does make customer comfortable and would not even care whether the problem is fixed nor will it came again.
It's just an excuse.

作者: assassinzyf 时间: 2012-1-31 22:22

尤悠@_@Ecy 发表于 2012-1-31 22:01
I'm currently work for TSA on the behalf of Telstra....
so I cannot say anything bad of Vee Tel.. ...

Thanks for your reply.

Actually I thought that it would be an excuse but not for that 100% sure..

Personally, I think Veetel is NOT a very professional company as if the 'updating' was true, there is no announcement on its website, which does NOT show any respect to their customers.

Ill call 'em tmr, anyway..

作者: 尤悠@_@Ecy 时间: 2012-1-31 22:34

assassinzyf 发表于 2012-1-31 22:22
Thanks for your reply.

Actually I thought that it would be an excuse but not for that 100% sure ...

I don think da call's gonna work, anyway....

If they are able to fix it, it has been fixed.
If they are not, they probably call Telstra for help, but dat cost time and MONEY.

作者: assassinzyf 时间: 2012-1-31 23:01

尤悠@_@Ecy 发表于 2012-1-31 22:34
I don think da call's gonna work, anyway....

If they are able to fix it, it has been fixed.

No offense, I wonder if 'da' is for 'the' and 'dat' for 'that'? If so, interesing abbr. LOL

for my own experience and some stories from my friends, TPG network sucks.. but we had addressed some problems after calling their customer services.

So.. I hope the 'asking for help' works tmr! And I dont have any other choice, do I?

作者: 尤悠@_@Ecy 时间: 2012-1-31 23:05
本帖最后由尤悠@_@Ecy 于 2012-1-31 23:09 编辑

assassinzyf 发表于 2012-1-31 23:01
No offense, I wonder if 'da' is for 'the' and 'dat' for 'that'? If so, interesing abbr. LOL

for ...

you dont, as you said you are under a contract/plan.
maybe try consider changing the provider but i think dat cost you a cancellation fee roughly around $200~$250 depend on your provider. however, other providers offer better quality, higher speed or more data allowance, normally will be more expensive.
According to my limited knowledge, Vee Tel's unlimited ADSL2+ is only $19.95 p.m., rite?

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